If an in-app deletion option is available, that is the preferred method. If it is not available or you cannot access your account, use the support contact below.
1. Requesting Deletion in the App
- Open the You app on iPhone.
- Go to your profile or account settings.
- Look for the account deletion option.
- Follow the confirmation steps shown in the app.
2. Requesting Deletion by Email
If you cannot access the app or cannot complete deletion in the app, send a request from the email associated with your account to contact@imwilliam.fr.
To help us verify the request, include your Sign in with Apple relay email or other identifying account information if available.
3. What Deletion Means
When your deletion request is completed, we will delete or de-identify personal information associated with your account, subject to any data we must retain for legal, security, fraud-prevention, accounting, or compliance reasons.
Public content you created may be removed, anonymized, or retained in a limited form where necessary to preserve community integrity, enforce rules, or comply with legal obligations.
4. Subscription Cancellation
Deleting your account does not automatically cancel an Apple subscription. Subscription cancellation must be managed separately through Apple.
Before or after requesting deletion, review your App Store subscriptions in Apple settings.
5. Processing Time
We aim to process verified deletion requests within a reasonable period, though timing may vary depending on the nature of the request and legal obligations.
6. Contact
- Support: contact@imwilliam.fr
- Legal: contact@imwilliam.fr